About Pro Telecom Supply
Pro Telecom Supply was created in the Spring of 2009 to build on the legacy and quality support of Penfold Electrical Service Founded in East Aurora, NY in 1954 by the Penfold Family.
After several decades of providing support and Service to customers, the Penfold Family led by Dr. Josh Penfold created an online resource for customers to find quality telecom and data products bundled with exceptional support. With a strong heritage of unsurpassed commitment to customers, we are dedicated to making sure your project has the tools you need, when you need it.
We strive to provide our valued customers the best customer service in the Security and Telecom industry. For your convenience; below is a list of the following ways on how to contact us.
Sales and Customer Service
| Hours of Operation: | 9am-6pm EST Monday - Friday | |
| Mailing Address: | PO Box 433 , Lancaster, NY 14086 |
|
| Office Address | 2727Broadway,Suite 2 Cheektowaga NY 14227 | |
| Toll-Free Number | 1-(800)-213-1896 | |
| Local Number | 1-(716)408-9837 | |
| Main Fax Number: | 1-(800)-213-1896 | |
| International Sales Number: |
AUS +61 (02) 8005 8647 UK +44 20 3287 8441 |
|
| Customer Service Email: | customercare@ProTelecomSupply.com | |
| Customer Feedback: | feedback@ProTelecomSupply.com |
Live Chat
| Live Chat Hours of Operation: | 10am-6pm EST Monday- Friday |
Internet Orders
| Processing Hours of Operation: | 10am-7pm EST Monday- Friday | |
| Toll-Free Number: | 1-(800)-213-1896 | |
| Local Number: | 1-(716)-408-9839 | |
| Order Cancellation Email | cancel@ProTelecomSupply.com |
Tech Support
| Tech Support Hours of Operation: | 10am-5pm EST Monday - Friday | |
| Toll-Free Number: | 1-(800)-213-1896 | |
| Local Number: | 1-(716)-408-9837 | |
| Product Support Email: | support@ProTelecomSupply.com | |
| On-line Request: |
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